Coachella 2020 FAQs

Coachella 2020 FAQs

Coachella 2020

Coachella 2020

Indio CA, United States of America

Festival dates, sale dates, payment plans and methods, how to stay up to date with the latest Coachella news and more. 

Everything you need to know to make purchasing your Coachella 2020 passes and packages as smooth as possible. 

When is Coachella 2020?


Coachella 2020 will now take place October 9-11 & 16-18.

Will passes purchased for the original April dates be honored for the rescheduled October dates?


Yes, all purchases for the April dates will be honored for the rescheduled October dates. Purchasers will be notified by Friday, March 13th on how to obtain a refund in they are unable to attend.

Do I need to pre-register to buy passes?


No, both the Advance Sale and General Sale are public so you will not need to pre register to buy passes.

However you can sign up to our Coachella 2020 Waiting List to stay up to date with all the latest Coachella news and developments.

Are there any age restrictions?


Coachella is an all ages festival, however those under 18 must be accompanied by a legal guardian. 

To stay in the campground you must be 18 or over.

What can I buy for General Sale Passes and Packages?


Coachella’s Travel Packages include a variety of camping, luxury camping and hotel options with transfers.

Limited and exclusive Weekend Two Festival Passes are on sale here.

There are a limited number of Travel Packages that include passes for Weekend Two, as well as Weekend One Camping Passes and add ons still available here.

GA Passes will include Weekend 2 GA Pass or Weekend 2 GA Pass + Shuttle.

VIP Passes will include Weekend 2: VIP Pass.

Find our full range of Coachella 2020 Passes, Packages, Extras and Add-ons here.

Which Payment Methods can I use? supports all major credit card and debit card issuers, and the following online money transfers: VISA, MasterCard, American Express, Maestro, giropay, iDEAL, Sofort Überweisung. Paypal and Apple Pay can also be used as methods of payment.

Can I split the payment with my friends?


Yes you can. At checkout, select 'Pay With Friends' and you can decide how many people are going to pay. The total amount will be split evenly so that everyone will pay the same amount.

You’ll be able to invite your friends via link or email on the confirmation page. They will then have 48 hours to pay their part in full.

Once everyone has paid within 48 hours, your order will be fully confirmed and you will be able to access your order page.

Can I purchase tickets over the phone?


No, in order to ensure that everyone is given a fair chance to purchase tickets, fans are only able to purchase tickets online.

What's your shipping process?

Shipping of wristbands and boxes will be handled by Coachella, and will begin around late February and early March. This will likely take a minimum of four weeks to complete, so your patience is highly appreciated. 

If you'd prefer to collect at Will Call please submit a ticket here.

For Travel Package guests, wristbands and shuttle passes will not be mailed in advance. All materials will be available for pickup at the hotel during designated Travel Package Check-In hours, which will be provided via email prior to arrival.

Please note that all of the above info is subject to change.


How do I sign up to your newsletter to keep up to date with the latest news?


Easy – click here, and you'll be able to sign up and start receiving our newsletter every Friday. Check the terms and conditions for full details before you sign up.

If you have joined the Festicket Coachella 2020 Waiting List, then you will automatically start receiving the Festicket Newsletter.

I have another question to ask, how do I get in touch?


You can contact us on Social Media via Facebook Twitter, or you can send a request to our Help Team from our Help Centre.


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